TERMS OF USE

1. GENERAL INFORMATION

Placing an order by customer implies the strict adherence to the current General Conditions of Sale. Online sales contracts are concluded between Mr. Carlos J. López Pacheco (hereinafter referred to as “Ahiss”) and the Customer. These General Conditions of Sale will prevail on all other conditions appearing in our website.

2. ITEMS FEATURES

All our items are quality products. These articles are sold with no other guarantee than that of the manufacturer. We use the best means in order to guarantee the best fidelity in colour rendering. Nevertheless, slight difference of colour between item and its digital image may be found, specially due to compression of images in Internet.

3. DELIVERY

In order to guarantee security and speed in our online store, deliveries are generally made within the term of 7 working days to the specified delivery address. We do not only operate in Spain. In Spain there is no delivery service on Sundays, national holidays and other local holidays. Ahiss disclaim any liability regarding to the order process and items delivery. If information provided is inaccurate, we shall not be liable for inability to deliver nor for failing the fixed delivery time. In case of delivery problems with the carrier, we disclaim any liability. For sales outside Spain, customs duties and any other taxes will be borne by customers.

4. PRICES

The prices of products charged to the customer are valid at the date of order and stated in the order confirmation. All prices quoted are shown in Euros (€). Prices include VAT and EXCLUDE CUSTOMS DUTIES.

5. IMPORT

Customer is solely responsible for all necessary formalities to import items to his/her country, in accordance with current legislation. Additionally, the customer declares that he/she is an adult and has the right and legal capacity to order items. Also, customer must ensure that has been previously reported and that the order complies with all laws and regulations in the country of delivery or the place of residence of purchaser and that all data supplied is accurate. Customer must pay customs duties and VAT of the country of destination.

6. PAYMENT TERMS AND SECURITY 

When the customer orders an item in our website, all payments are totally secure with Unicaja. Ahiss accept the following payments:

Visa and Mastercard credit cards.

7. PERSONAL DATA PROTECTION

Customer gives his/her consent that the personal data supplied in the context of the contractual relationship with Ahiss is safeguarded by Ahiss. Customer’s personal data is stored solely with the aim of facilitating the purchase of new articles by the customer and to ensure that the transaction runs smoothly. Ahiss agree to respect at all times the confidentiality of the information received. Customer’s personal data will under no circumstances be transmitted to third parties.

8. ORDER

Once customer has placed an order and this has been confirmed, the contract comes into effect. From this moment, the cancellation of order will only be possible if Ahiss cannot dispatch the items at the fixed delivery time and customer does not accept the new delivery time suggested by Ahiss.

9. ORDER CONFIRMATION

Orders will be accepted once Ahiss receive them and confirm them. Dispatching of the order implies customer’s acceptance of the whole Terms and Conditions of Sale. In case of exceptional circumstances, specially insolvency or inaccurate information, Ahiss reserve the right to decline or accept a customer’s order.

10. INVOICING AND CONFIRMATION

When customer places an order to purchase a product, he/she will receive a confirmation of order via e-mail and afterwards by post attached to the dispatch of the goods. If orders have not been processed online, only invoice serves as order confirmation.

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